The Best ClickUp Alternative Designed for Client Work
SmartTask is an intuitive ClickUp alternative. Manage projects, CRM, time tracking, and clients without bugs, bloat, or constant upsells.
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Why modern teams look for a ClickUp alternative
Horrible Support
Forget about trying to reach a live human being, whether through email, chat, or phone. I'm still waiting for a response to my Gantt chart not accepting start/stop times to my tasks afer a week of submitting a ticket.
Disturbing Business Practice
They've quietly moved some guest members in our (and everyone else's; check Reddit) workspace to a new paid seat role "limited member". Without informing us!
Unreliable - Too many bugs
Too many bugs, even on enterprise plan support doesn't really care, many bugs will be confirmed but it will take weeks and months until they solve even critical bugs.
Overwhelming - Too much going on!
As an entry-level associate at my company, I don't feel like it's necessary for me to see all the different dashboards. I feel like the app has so much going on, it just feels cluttered and overwhelming.
Too bloated and slow
Very annoying part of my day trying to use the app. i ended up using it on my phone, which is inconvenient but at least it didn't take 20 seconds for views to load.
Automations are broken and expensive
The bug we are experiencing sends automated emails in triplicate and duplicates the name, creating a terrible client experience.
Too Complex, abundance of customization drives me nuts
The abundance of customization in general drives me nuts. Today I spent quite some time trying to find a way to customize the task properties on the task screen and... I gave up. I feel insecure when I use ClickUp. Somewhere in the back of my mind, I fear losing tasks.
Why Choose SmartTask?
SmartTask offers ease of use with powerful features specifically built for client work. Faster time to value
Intuitive and User-friendly
Complex and overwhelming
Given their focus on doing everything and anything. Their interface seems bloated and overwhelming to users
Intuitive and User-friendly
Known for its intuitive, user-friendly interface. Offers powerful features including subtasks, dependencies, contact attachments
Top-notch performance and ease of use
Performance issues can be frustrating
A lot of users have complained about performance issues and un-reliability of the platform
Top-notch performance and ease of use
SmartTask has been designed with performance in mind. Stop putting up with long load times, bugs, and over-hyped product releases
Invite clients, collaborators for free
Inviting clients, collaborators means additional cost
Recently, we have heard a lot about ClickUp’s predatory pricing on Reddit, upgrading guest users to full members without informing the client
Invite clients, collaborators for free
SmartTask is built for seamless client collaboration. You can invite clients for free and control exactly what they can view, ensuring a tailored and secure experience.
Customizable Dashboards
Dashboards have limited options
Want to dice and slice your data, ClickUp has limited customization options.
Customizable Dashboards
Customize dashboard reports the way you want, filters, card types, group by options. Further, embed external tools with ease
Offers in-built CRM functionality
No in-built CRM
No way to attach a contact to a task or have a history of interactions with the contact.
Offers in-built CRM functionality
With SmartTask one can attach multiple contacts to a deal. And have all histories and associated people listed under the company level contact
Built with user experience in mind
Can be buggy and in-consistent
Given ClickUp’s focus on building everything and anything, they are known to not address critical bugs and UX issues for days
Built with user experience in mind
We realize how important your workflow is. We don’t build everything and anything, we are focused on making your life simpler and not harder
FEATURE BY FEATURE
Compare ClickUp and SmartTask
Features |  ClickUp | |||||||||||||||||||||||||||||
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Work Management and Essentials | ||||||||||||||||||||||||||||||
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Views | ||||||||||||||||||||||||||||||
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Workflows | ||||||||||||||||||||||||||||||
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Time and Billing | ||||||||||||||||||||||||||||||
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Reporting | ||||||||||||||||||||||||||||||
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Don’t just take our word for it | | |
|---|---|---|
Platform | ClickUp | SmartTask |
Captera | 4.2/5 | 4.5/5 |
G2 | 4.2/5 | 4.5/5 |
Trust Radius | 4.2/5 | 4.5/5 |
Make managing projects a breeze with SmartTask
Streamline processes with the best client delivery solution - SmartTask!
Try it Live - It's FREEPricing
ClickUp -
Forced Annual Contracts
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No CRM
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No Portfolios
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No job-roles and budgeting
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Unlimited guests
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Unlimited storage
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Global chat channels
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Universal Reporting
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Project budgeting and job-roles
Only one of these options was custom-built for client work
ClickUp, on the other hand, was built for everyone and anyone. Meaning its not specifically built for client work - with no way to customize guest permissions at view, task or comment level.
Wait, can I really manage ALL my client work in SmartTask?
That’s exactly what SmartTask was designed for. From project management and time tracking to billing, and budget forecasting—it’s all seamlessly integrated. Need to handle complex scheduling and resource allocation? We’ve got you covered. And of course, you can add an unlimited number of clients with full visibility into their projects.
SmartTask felt more flexible compared to ClickUp—feedback we also heard from users who tried both. With SmartTask, we could easily adapt to various business processes and continuously evolve, whereas ClickUp felt more restrictive.
Does SmartTask offer a plan tailored for marketing and creative teams?
Yes! Unlike other tools that offer generic plans, SmartTask is built with client service and creative teams in mind. Our features are designed to support fast-paced collaboration, and campaign tracking—without the complexity or hidden pricing.
SmartTask is by far the best project management system I’ve used. It brings my entire team together, ensuring everyone stays in the loop. The connectivity is a game-changer.
I’m interested, but have more questions
