Modern Work Deserves Modern Tools – No More Jira Complexity
Jira might be powerful, but it’s also slow, cluttered, and built for engineers - not fast-moving teams. SmartTask gives you the power you need, without the headaches.
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Why modern teams look for a Jira alternative
Not user friendly at all
Overly complicated, offering actions and steps that you can't actually do, its messy! Stay away!
Bloated, needlessly complicated
Can't see the forest for the trees. The workspace view is highly detailed and narrow. Seeing the broad view of a project is unituitive and too complicated to grasp. This leads to generating duplicate issues
Horrible Support
Instead of suspending our account they just deleted 12+ months of work. They don't maintain a master backup. They just want your money and don't care about you.
Antiquated 1.0 tech, needs a revamp
The layout and design is very antiquated. There are always browser issues. In the last 8 years, there is little development or innovation at all.
SLOW! Using JIRA is not AGILE
JIRAs use is very restrictive and often at odds with their own internal recommended best practices. It has a very high overhead and is often very slow to use
Not made for Normal People
Common sense does not apply, need to study manuals before doing something. Its pretry hard to maintain with multiple teams
Why Choose SmartTask?
SmartTask offers ease of use with powerful features specifically built for client work. Faster time to value
Made for SMBs and Agencies
Made for IT teams
Jira is built for IT teams - Epics, Sprints, and Issue Tracking are all tailored to manage software development lifecycles
Made for SMBs and Agencies
SmartTask is designed for client delivery teams at SMBs and Agencies, with tailored features like Budgeting, CRM, and Profitability Insights
Affordable Business plan - 9$ per month
Costly - Premium plan is $16 per month
Jira is unaffordable for smaller teams to adopt
Affordable Business plan - 9$ per month
SmartTask has reasonable pricing, with new features added on a regular basis.
Intuitive and User-friendly
Complex and Steep learning curve
Subtasks don’t link to project it was created in. No task reminders, no contact attachment
Intuitive and User-friendly
Known for its intuitive, user-friendly interface.Offers powerful features including subtasks, dependencies, contact attachments
Powerful Time Tracking and Billing capabilities
No Timesheets and Billing capabilities
Features like timesheets, billable time and rates are not available.
Powerful Time Tracking and Billing capabilities
Timesheets, billable time and rates are available at project and global level on paid plans and not homed under expensive Enterprise tier.
Customizable Dashboards
Dashboards have limited options
Want to dice and slice your data, Jira has limited customization options. One often requires plugins for richer insights.
Customizable Dashboards
Customize dashboard reports the way you want, filters, card types, group by options. Further, embed external tools with ease.
Offers Comprehensive Project Views
Missing Critical Views
Though it provides List, Board but misses out on Gallery, Forms, Chat and Discussions
Offers Comprehensive Project Views
SmartTask adapts to you - choose the view that best fits your workflow, whether it’s List, Board, Calendar, or Timeline.
Easy to use with powerful features
Limited Functionality and No CRM capabilities
Given Jira focuses on IT usecase, they don’t have Budgeting, Contacts, CRM workflows, 2-way Email sync
Easy to use with powerful features
SmartTask offers a comprehensive set of features with ease of use in mind. Features include CRM, Contacts, 2-way email sync and Budgeting
FEATURE BY FEATURE
Compare Jira and SmartTask
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Work Management and Essentials | |||||||||||||||||||||||||||||||||
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Views | |||||||||||||||||||||||||||||||||
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Workflows | |||||||||||||||||||||||||||||||||
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Time and Billing | |||||||||||||||||||||||||||||||||
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CRM | |||||||||||||||||||||||||||||||||
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Don’t just take our word for it | | |
|---|---|---|
Platform | Jira | SmartTask |
Capterra | 4.2/5 | 4.5/5 |
G2 | 4.2/5 | 4.5/5 |
Trust Radius | 4.2/5 | 4.5/5 |
Make managing projects a breeze with SmartTask
Streamline processes with the best client delivery solution - SmartTask!
Try it Live - It's FREEPricing
Jira -
Forced Annual Contracts
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Limited Views
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No Time Tracking
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No job-roles and budgeting
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No CRM
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Unlimited guests
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Unlimited storage
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Global chat channels
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Universal Reporting and Views
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Project budgeting and job-roles
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CRM
Only one of these options was custom-built for client work
Jira, on the other hand, was built for IT Teams, which makes the product very complicated for other teams.
Wait, can I really manage ALL my client work in SmartTask?
That’s exactly what SmartTask was designed for. From project management and time tracking to billing, and budget forecasting—it’s all seamlessly integrated. Need to handle complex scheduling and resource allocation? We’ve got you covered. And of course, you can add an unlimited number of clients with full visibility into their projects.
SmartTask is the first project management tool that my clients actually use! I’ve tried Jira and Trello before, but they never engaged with them. SmartTask changed that.
Does SmartTask offer a plan tailored for marketing and creative teams?
Yes! Unlike other tools that offer generic plans, SmartTask is built with client service and creative teams in mind. Our features are designed to support fast-paced collaboration, and campaign tracking—without the complexity or hidden pricing.
SmartTask is by far the best project management system I’ve used. It brings my entire team together, ensuring everyone stays in the loop. The connectivity is a game-changer.
I’m interested, but have more questions
